.vh-chat-page {
  background: #f0f2f5;
  margin: 0;
  padding: 0;
  font-family: "Roboto", system-ui, -apple-system, sans-serif;
}

#vh-new-conv {
  display: block;
  text-align: center;
  background: #f8fafc;
  border-bottom: 1px solid #e2e8f0;
  color: #64748b;
  font-size: 12px;
  cursor: pointer;
  font-family: inherit;
  padding: 7px 10px;
  text-decoration: none;
  transition: background 0.15s, color 0.15s;
  flex-shrink: 0;
}
#vh-new-conv:hover {
  background: #f0f6f8;
  color: #ff336c;
}

#vh-chat-launcher {
  position: fixed;
  bottom: 24px;
  right: 24px;
  width: 56px;
  height: 56px;
  border-radius: 50%;
  background: #1ccc5b;
  color: #fff;
  border: none;
  cursor: pointer;
  font-size: 26px;
  box-shadow: 0 4px 20px rgba(28, 204, 91, 0.45);
  display: flex;
  align-items: center;
  justify-content: center;
  transition: transform 0.2s, box-shadow 0.2s;
  z-index: 9999;
}
#vh-chat-launcher:hover {
  transform: scale(1.1);
  box-shadow: 0 6px 24px rgba(28, 204, 91, 0.55);
}

#vh-chat-window {
  position: fixed;
  bottom: 90px;
  right: 24px;
  width: 400px;
  height: 600px;
  max-height: calc(100vh - 110px);
  background: #fff;
  border-radius: 18px;
  box-shadow: 0 12px 48px rgba(0, 0, 0, 0.18);
  display: flex;
  flex-direction: column;
  z-index: 9998;
  overflow: hidden;
  transform: scale(0.93) translateY(12px);
  opacity: 0;
  transition: transform 0.22s cubic-bezier(0.34, 1.3, 0.64, 1), opacity 0.18s;
  pointer-events: none;
  font-family: "Roboto", system-ui, -apple-system, sans-serif;
  color: #1f3137;
}
#vh-chat-window > [id^=snippet-] {
  flex-shrink: 0;
}
#vh-chat-window > [id^=snippet-]:has(.vh-ch-messages) {
  flex: 1;
  min-height: 0;
  display: flex;
  flex-direction: column;
}
#vh-chat-window.open {
  transform: scale(1) translateY(0);
  opacity: 1;
  pointer-events: all;
}

.vh-ch-header {
  background: linear-gradient(135deg, #1f3137 0%, #00345e 100%);
  color: #fff;
  padding: 16px 18px;
  display: flex;
  align-items: center;
  gap: 11px;
  flex-shrink: 0;
}
.vh-ch-header-logo {
  width: 40px;
  height: 40px;
  border-radius: 12px;
  background: #fff;
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 20px;
  flex-shrink: 0;
  overflow: hidden;
}
.vh-ch-header-logo .vh-bot-logo {
  width: 26px;
  height: 26px;
}
.vh-ch-header-logo:has(.vh-op-avatar--done) {
  border-radius: 50%;
  background: transparent;
}
.vh-ch-header-logo:has(.vh-op-avatar--done) .vh-op-avatar img {
  width: 40px !important;
  height: 40px !important;
}
.vh-ch-header-info {
  flex: 1;
}
.vh-ch-header-name {
  font-weight: 700;
  font-size: 15px;
}
.vh-ch-header-status {
  font-size: 12px;
  opacity: 0.9;
  display: flex;
  align-items: center;
  gap: 5px;
  margin-top: 2px;
}

.vh-status-dot {
  width: 7px;
  height: 7px;
  border-radius: 50%;
  background: #1ccc5b;
  box-shadow: 0 0 0 2px rgba(28, 204, 91, 0.3);
}
.vh-status-dot.offline {
  background: #94a3b8;
  box-shadow: 0 0 0 2px rgba(148, 163, 184, 0.3);
}

.vh-ch-close {
  background: rgba(255, 255, 255, 0.15);
  border: none;
  color: #fff;
  cursor: pointer;
  width: 28px;
  height: 28px;
  border-radius: 50%;
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 16px;
  flex-shrink: 0;
  transition: background 0.15s;
}
.vh-ch-close:hover {
  background: rgba(255, 255, 255, 0.28);
}

#vh-chat-badge {
  position: absolute;
  top: -4px;
  right: -4px;
  min-width: 20px;
  height: 20px;
  border-radius: 10px;
  background: #ef4444;
  color: #fff;
  font-size: 11px;
  font-weight: 700;
  display: none;
  align-items: center;
  justify-content: center;
  padding: 0 5px;
  border: 2px solid #fff;
  pointer-events: none;
}

.vh-connect-banner {
  flex-shrink: 0;
  background: #f0f6f8;
  border-bottom: 1px solid #c1dae2;
  padding: 10px 16px;
  display: flex;
  align-items: center;
  justify-content: space-between;
}
.vh-connect-banner span {
  font-size: 13px;
  color: #374151;
}
.vh-connect-banner button {
  font-size: 13px;
  font-weight: 600;
  color: #ff336c;
  background: none;
  border: none;
  cursor: pointer;
  padding: 0;
  white-space: nowrap;
  font-family: inherit;
  transition: color 0.15s;
}
.vh-connect-banner button:hover {
  color: #ff1a5c;
}

.vh-ch-messages {
  flex: 1;
  overflow-y: auto;
  padding: 16px 14px;
  display: flex;
  flex-direction: column;
  gap: 4px;
  min-height: 0;
}
.vh-ch-messages::before {
  content: "";
  flex: 1 1 auto;
}
.vh-ch-messages::-webkit-scrollbar {
  width: 4px;
}
.vh-ch-messages::-webkit-scrollbar-thumb {
  background: #e2e8f0;
  border-radius: 2px;
}

.vh-msg-row {
  display: flex;
  align-items: flex-end;
  gap: 8px;
  margin-bottom: 8px;
}
.vh-msg-row.user {
  flex-direction: row-reverse;
}
.vh-msg-row.system {
  justify-content: center;
}

.vh-msg-avatar {
  width: 28px;
  height: 28px;
  border-radius: 50%;
  background: #f0f6f8;
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 14px;
  flex-shrink: 0;
  align-self: flex-end;
}
.vh-msg-avatar .vh-bot-logo {
  width: 20px;
  height: 20px;
}

.vh-bot-logo {
  display: block;
  width: 24px;
  height: 24px;
  object-fit: contain;
}

.vh-msg-bubble-wrap {
  display: flex;
  flex-direction: column;
  max-width: 75%;
}
.vh-msg-row.user .vh-msg-bubble-wrap {
  align-items: flex-end;
}

.vh-msg-bubble {
  padding: 9px 13px;
  border-radius: 18px;
  line-height: 1.5;
  font-size: 14px;
  word-break: break-word;
}
.vh-msg-row.bot .vh-msg-bubble {
  background: #f0f6f8;
  color: #1f3137;
  border-bottom-left-radius: 5px;
}
.vh-msg-row.user .vh-msg-bubble {
  background: #ff336c;
  color: #fff;
  border-bottom-right-radius: 5px;
}
.vh-msg-bubble p {
  margin: 0;
}
.vh-msg-bubble p + p {
  margin-top: 6px;
}
.vh-msg-bubble ul, .vh-msg-bubble ol {
  margin: 4px 0 4px 18px;
  padding: 0;
}
.vh-msg-bubble li {
  margin: 0;
  line-height: 1.5;
}
.vh-msg-bubble code {
  background: rgba(0, 0, 0, 0.08);
  border-radius: 4px;
  padding: 1px 5px;
  font-size: 13px;
  font-family: monospace;
}
.vh-msg-bubble a {
  color: #ff336c;
}
.vh-msg-row.user .vh-msg-bubble a {
  color: #ffe8ee;
}

.vh-typing {
  display: flex;
  align-items: center;
  gap: 3px;
  padding: 2px 0;
}
.vh-typing span {
  width: 5px;
  height: 5px;
  border-radius: 50%;
  background: #94a3b8;
  display: inline-block;
  animation: vh-bounce 1.2s infinite ease-in-out;
}
.vh-typing span:nth-child(1) {
  animation-delay: 0s;
}
.vh-typing span:nth-child(2) {
  animation-delay: 0.2s;
}
.vh-typing span:nth-child(3) {
  animation-delay: 0.4s;
}

@keyframes vh-bounce {
  0%, 60%, 100% {
    transform: translateY(0);
  }
  30% {
    transform: translateY(-4px);
  }
}
.vh-msg-op-name {
  font-size: 11px;
  font-weight: 600;
  color: #64748b;
  margin-bottom: 3px;
  padding: 0 4px;
}

.vh-msg-time {
  font-size: 11px;
  color: #94a3b8;
  margin-top: 3px;
  padding: 0 4px;
}

.vh-msg-system {
  background: #fefce8;
  color: #854d0e;
  border-radius: 8px;
  font-size: 12px;
  text-align: center;
  padding: 7px 14px;
  max-width: 88%;
  border: 1px solid #fef08a;
}

.vh-msg-connected {
  background: #f0fdf4;
  color: #166534;
  border-radius: 10px;
  font-size: 13px;
  text-align: center;
  padding: 10px 14px;
  max-width: 92%;
  border: 1px solid #bbf7d0;
}

.vh-escalate-link {
  font-size: 12px;
  color: #94a3b8;
  margin-top: 2px;
  cursor: pointer;
  text-decoration: underline;
  text-underline-offset: 2px;
  padding: 0 2px;
}
.vh-escalate-link:hover {
  color: #ff336c;
}

.vh-offline-actions {
  display: flex;
  gap: 6px;
  margin-top: 6px;
}

.vh-offline-btn {
  display: inline-flex;
  align-items: center;
  gap: 4px;
  font-size: 12px;
  color: #475569;
  background: #f0f6f8;
  border: 1px solid #e2e8f0;
  border-radius: 8px;
  padding: 5px 10px;
  text-decoration: none;
  transition: background 0.15s, border-color 0.15s;
}
.vh-offline-btn:hover {
  background: #ffe8ee;
  border-color: #ffc9d8;
  color: #ff336c;
}

.vh-escalate-form {
  background: #f8fafc;
  border: 1px solid #e2e8f0;
  border-radius: 14px;
  padding: 14px;
  display: flex;
  flex-direction: column;
  gap: 9px;
  max-width: 85%;
}
.vh-escalate-form .vh-form-title {
  font-size: 13px;
  color: #374151;
  font-weight: 600;
}
.vh-escalate-form input {
  border: 1px solid #e2e8f0;
  border-radius: 9px;
  padding: 8px 12px;
  font-size: 14px;
  font-family: inherit;
  outline: none;
  width: 100%;
  background: #fff;
  color: #1f3137;
  box-sizing: border-box;
}
.vh-escalate-form input:focus {
  border-color: #ff336c;
}
.vh-escalate-form button {
  background: #ff336c;
  color: #fff;
  border: none;
  border-radius: 9px;
  padding: 9px 14px;
  font-size: 14px;
  cursor: pointer;
  font-family: inherit;
  font-weight: 600;
}
.vh-escalate-form button:hover {
  background: #ff1a5c;
}
.vh-escalate-form button:disabled {
  background: #cbd5e1;
  cursor: not-allowed;
}

.vh-msg-row.bot .vh-msg-bubble {
  position: relative;
}
.vh-msg-row.bot .vh-msg-bubble:has(.vh-msg-rating) {
  padding-bottom: 30px;
}

.vh-msg-rating {
  position: absolute;
  bottom: 5px;
  right: 7px;
  display: flex;
  gap: 2px;
}

.vh-rate-btn {
  background: none;
  border: none;
  cursor: pointer;
  font-size: 18px;
  padding: 1px 3px;
  line-height: 1;
  opacity: 0.55;
  transition: opacity 0.15s, transform 0.1s;
  font-family: inherit;
}
.vh-rate-btn:hover {
  opacity: 0.85;
  transform: scale(1.15);
}
.vh-rate-btn.active {
  opacity: 1;
  transform: scale(1.15);
}
.vh-rate-btn.up.active {
  filter: sepia(1) saturate(4) hue-rotate(80deg);
}
.vh-rate-btn.down.active {
  filter: sepia(1) saturate(4) hue-rotate(300deg);
}
.rated .vh-rate-btn {
  cursor: default;
  opacity: 0.2;
}
.rated .vh-rate-btn:hover {
  opacity: 0.2;
  transform: none;
}
.rated .vh-rate-btn.active {
  opacity: 1;
}

.vh-rate-popup {
  position: absolute;
  inset: 0;
  z-index: 20;
  display: flex;
  align-items: center;
  justify-content: center;
}
.vh-rate-popup-backdrop {
  position: absolute;
  inset: 0;
  background: rgba(15, 23, 42, 0.35);
  cursor: pointer;
}
.vh-rate-popup-box {
  position: relative;
  z-index: 1;
  background: #fff;
  border-radius: 18px;
  padding: 22px 20px 18px;
  width: 78%;
  box-shadow: 0 16px 48px rgba(0, 0, 0, 0.22);
  display: flex;
  flex-direction: column;
  gap: 12px;
}
.vh-rate-popup-icon {
  font-size: 36px;
  text-align: center;
  line-height: 1;
}
.vh-rate-popup textarea {
  border: 1px solid #e2e8f0;
  border-radius: 10px;
  padding: 10px 12px;
  font-size: 14px;
  font-family: inherit;
  outline: none;
  resize: none;
  width: 100%;
  box-sizing: border-box;
  background: #f8fafc;
  color: #1f3137;
}
.vh-rate-popup textarea:focus {
  border-color: #ff336c;
  background: #fff;
}
.vh-rate-popup-actions {
  display: flex;
  gap: 8px;
  justify-content: flex-end;
}
.vh-rate-popup-cancel {
  background: none;
  border: 1px solid #e2e8f0;
  color: #64748b;
  border-radius: 9px;
  padding: 8px 14px;
  font-size: 13px;
  font-family: inherit;
  cursor: pointer;
  transition: background 0.15s;
}
.vh-rate-popup-cancel:hover {
  background: #f0f6f8;
}
.vh-rate-popup-submit {
  background: #ff336c;
  color: #fff;
  border: none;
  border-radius: 9px;
  padding: 8px 16px;
  font-size: 13px;
  font-weight: 600;
  font-family: inherit;
  cursor: pointer;
  transition: background 0.15s;
}
.vh-rate-popup-submit:hover {
  background: #ff1a5c;
}

.vh-ch-input {
  padding: 10px 14px 14px;
  border-top: 1px solid #f0f6f8;
  display: flex;
  gap: 8px;
  align-items: flex-end;
  flex-shrink: 0;
}
.vh-ch-input textarea {
  flex: 1;
  border: 1px solid #e8edf2;
  border-radius: 22px;
  padding: 10px 16px;
  font-size: 14px;
  resize: none;
  min-height: 42px;
  max-height: 100px;
  font-family: inherit;
  outline: none;
  line-height: 1.4;
  background: #f8fafc;
  color: #1f3137;
}
.vh-ch-input textarea:focus {
  border-color: #ff336c;
  background: #fff;
}
.vh-ch-input button {
  background: #ff336c;
  color: #fff;
  border: none;
  border-radius: 50%;
  width: 42px;
  height: 42px;
  cursor: pointer;
  display: flex;
  align-items: center;
  justify-content: center;
  flex-shrink: 0;
  transition: background 0.15s, transform 0.1s;
}
.vh-ch-input button:hover {
  background: #ff1a5c;
  transform: scale(1.05);
}
.vh-ch-input button:disabled {
  background: #cbd5e1;
  cursor: not-allowed;
  transform: none;
}

@media (max-width: 575px) {
  #vh-chat-window {
    inset: 0;
    width: 100%;
    height: 100%;
    max-height: none;
    border-radius: 0;
  }
  body:has(#vh-chat-window.open) #vh-chat-launcher {
    display: none;
  }
}

/*# sourceMappingURL=support-chat.css.map*/